Our Guarantee
We believe Water Heaters Only, Inc. Santa Monica’s most vital and important piece of our business is our customer’s satisfaction. When your water heater in your home or business starts having problems, we know it can be an extremely stressful time. Since we started back in 1968, we have taken extra steps to make sure you have the most positive experience using our company to repair or replace your heater. Don’t take our word for it – we aren’t here to brag, we’re here to help! – read our Customer Reviews and see for yourself why our customers rate us 5 stars.
Here is our guarantee when you use Water Heaters Only, Inc. Santa Monica to solve your water heater problem either by replacement or repair:
Phones answered by a live water heater expert 24 hours a day
Call our local number or toll free at (800) 833-4570 if you have questions or to schedule an appointment to fix or replace your heater. If your water heater is leaking and you don’t know what to do, our water heater expert will guide you through shutting your water heater down to help limit possible water damage to your home and then set up a convenient time for a professional technician to come to your home.
A technician arrives at your home within 24 hours of your call
We always provide same day service with a few rare exceptions. A qualified water heater professional will usually arrive at your door within a few hours of your initial phone call.
A courtesy call when our technician is on the way
We do this to give you a little notice and let you know exactly who the professional is that will be showing up at your door to take care of your water heater problem – we don’t want you to have any surprise knocks on your door.
Repairs & replacements are done with quality products & a warranty
At Water Heaters Only, Inc. Santa Monica, top quality products are a must for our business. Using only the top approved parts and the highest quality water heaters is part of our guarantee. All our heater repairs and replacements are compliant with current code requirements to ensure the safety and well being of you and your family.
Extra care taken in your home to protect your personal property
Our professionals will always treat your home as if it were their own by making sure to limit any possible damage that could come from a broken/leaking water heater. Using protective coverings on the floor or heater when needed, doing a intensive clean up of the area and removing any work-site trash are standard procedures. Your professional technician will also perform a test to check for any possible gas leaks after completing a repair or a replacement to ensure your safety.
Low prices guaranteed
Our professionals give on-site written estimates based on the actual work that is required to repair or replace your water heater. Our prices are typically several hundred dollars below our competitor’s on-site bids. If you find anyone that can match our price, be sure to let us know – we guarantee to beat any competitor’s on-site bid.